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Voice & Wholesale Carrier Services

International Long Distance (ILD)

Retail and enterprise international calling - subscription plans, per-minute tariffs, callback and calling-card style services - built on Dollu's direct A–Z routes and offered wholesale to MVNOs, ISPs and app operators.

International Long Distance (ILD) - Dollu
  • 230+

    Destinations

  • 2M+

    Users connected

  • 3B+

    Minutes per year

Overview

What is International Long Distance (ILD)?

International Long Distance is the retail and enterprise face of Dollu's voice network. Where wholesale termination sells minutes to carriers, ILD packages those same direct routes into calling products end users can actually buy: per-minute international tariffs, country and regional bundles, unlimited plans to selected destinations, and access methods that fit the customer - a SIP trunk, a mobile app, a PIN-dialled access number or a callback trigger.

For enterprises, ILD is a way to give staff, contact centres and branch offices international calling at rates set by a carrier rather than by an incumbent's list price, with spend controls per department, CLI presentation that shows a local number in the destination and reporting that lands on one invoice. Enterprises typically take ILD as an add-on to SIP trunking or Teams Direct Routing, or as a standalone service through access numbers and the Dollu app.

For MVNOs, ISPs, cable operators and OTT brands, ILD is a white-label product line. We supply the routes, the rating engine, the plans, the access methods and the fraud controls; you supply the brand, the customer and the billing relationship. Bundles and tariffs are configured per market, prepaid and postpaid wallets are supported, and the platform exposes APIs for account provisioning, balance queries and CDR retrieval so your BSS stays the system of record.

The economics come from the underlying network. Direct interconnects with 600+ carriers and MNOs, including domestic operators across South Asia, the Middle East and Africa, keep the cost of the destinations diaspora and enterprise callers dial most within reach, and quality-tier routing means calls to family or customers arrive with CLI intact and answer rates that keep churn down.

How it fits together

Wholesale routing: how a call finds its route.

Wholesale routing: how a call finds its route.Per call: authenticate the trunk · fraud checks · tier lookup · best route in tier · destination operatorCARRIER TRUNKSCarriers & MNOsbilateral SIP trunksOTT / aggregatorshigh-volume A–ZContact centresdialler trafficDOLLU SWITCHING CORERouting engineLCR within quality thresholdsFraud engineIRSF · velocity · blacklistsBilling & CDRs1/1 or 60/60 incrementstier per trunk or prefixPremiumdirect · CLI-guaranteedStandardCLI on best effortWholesalecost-optimisedDESTINATIONSTier-1 carriersinternational gatewaysDomestic operatorsin-country routesMobile networksdirect MNO bindsquality feedback: ASR · ACD · PDD · MOS · CLI delivery, measured per routeDegraded routes are demoted automatically within the same tier; you are never silently moved to a cheaper tier to save cost.Fraud controls (IRSF ranges, velocity limits, Wangiri patterns) run before routing; every tier maps to a ranked route list per destination.
Reading the diagramTraffic arrives on carrier trunks and is authenticated, screened by the fraud engine and handed to the routing engine, which picks the best-performing route inside the quality tier you bought - Premium, Standard or Wholesale. Every route to every destination operator is measured continuously for ASR, ACD, PDD, MOS and CLI delivery, and those measurements feed straight back into the next routing decision.
Why Dollu

Why choose Dollu for ild calling.

The advantages of buying from a carrier that owns its network, interconnects and operations - rather than a reseller.

  • Carrier rates for end users

    Direct A–Z routes let you offer international calling at prices that undercut incumbent list rates while keeping healthy margin for the reseller.

  • A product line, not a project

    Plans, rating, access methods, wallets and fraud controls come ready; a service provider can launch ILD under its own brand in weeks rather than building a voice stack.

  • Quality that reduces churn

    Tiered routing with CLI delivery and answer-rate monitoring means diaspora and business callers get through, and stay on the plan.

  • Fits every access pattern

    SIP for the office, app for the road, access numbers for feature phones and callback for markets where outbound rates are high - one account behind all of them.

  • Control over spend and abuse

    Per-user caps, plan limits, premium-destination blocking and velocity rules keep enterprise bills predictable and stop subscriber fraud eroding reseller margin.

Capabilities

Capabilities in detail.

Everything included with International Long Distance (ILD) - the platform features, options and controls you get from day one.

  1. 01

    Plan and tariff engine

    Per-minute rate cards, country and regional bundles, unlimited plans with fair-use policies, time-of-day pricing and promotional credits, configurable per market and per brand.

  2. 02

    Multiple access methods

    SIP trunk or Teams for enterprises; iOS and Android softphone; PIN and CLI-authenticated access numbers in 40+ countries; callback and call-through triggers by missed call, app or web.

  3. 03

    Real-time rating and wallets

    Prepaid balances with online top-up, low-balance and cut-off rules; postpaid with credit limits and departmental cost centres; real-time rating so balances are always current.

  4. 04

    White-label platform

    Branded app, portal and access-number announcements; sub-brands and resellers under one account; APIs and webhooks for provisioning, plans, balances, top-ups and CDRs.

  5. 05

    CLI and number services

    Present the caller's own mobile number, a company number or a local Dollu number in the destination country where regulation permits, improving answer rates.

  6. 06

    Enterprise controls

    Per-user and per-department spend caps, destination allow and block lists, business-hours rules, PIN codes on shared phones and monthly statements by cost centre.

  7. 07

    Fraud protection

    Velocity limits, premium-rate and high-risk destination blocking, SIM-box and account-sharing detection, and real-time alerts integrated with the wallet engine.

  8. 08

    Reporting and CDRs

    Portal dashboards for minutes, revenue, margin and destination mix per plan and per brand; CDRs and rated events by API and SFTP for your BSS and finance teams.

How it works

How it works.

From first conversation to live traffic - a tracked, engineer-led onboarding with a named owner at every step.

  1. Step 01

    Scope

    Tell us who your callers are, where they call and how they will access the service. We propose plans, access methods and a rate card per market.

  2. Step 02

    Configure

    We set up plans, wallets, branding, access numbers and fraud rules on the platform and provide API credentials to your provisioning or BSS team.

  3. Step 03

    Pilot

    Run a controlled group of users on live routes. Validate quality, CLI presentation, rating accuracy and app or access-number experience before launch.

  4. Step 04

    Launch and grow

    Go to market under your brand. Monitor minutes, margin and churn signals in the portal while your account manager reviews destinations and pricing quarterly.

Compare

Premium, Standard or Wholesale.

Every destination on the Dollu rate deck is offered in up to three quality tiers. Pick per destination - or per customer - and mix them on one interconnect.

Voice termination tiers compared by CLI delivery, route type, quality band, PDD, SLA and price position.
DimensionPremium (CLI-guaranteed)StandardWholesale
CLI deliveryGuaranteed - the originating number is delivered intact to the called partyBest effort - CLI is normally delivered but not contractually guaranteedNot guaranteed - CLI may be withheld or replaced on some routes
Route typeDirect operator interconnects and Tier-1 partners onlyDirect and vetted partner routes, quality-steered in real timeLeast-cost blended routes, swapped freely to hold the price
Typical ASR bandHighestHighVariable
PDDLowestLowVariable - can rise on multi-hop transit
Best forContact centres, retail and enterprise traffic, OTP voice calls - anywhere the called party must see who is callingBusiness traffic where quality matters and CLI is helpful but not mandatoryHigh-volume carrier, dialler and call-centre traffic where price per minute dominates
SLAPer-destination ASR, ACD and PDD targets with service creditsQuality targets monitored and reported; credits on core availabilityCore availability only; route quality is managed, not guaranteed
Price positionHighestMidLowest

All three tiers ride the same SIP interconnect, portal and CDRs - the tier is chosen per destination prefix, so you can move traffic between them without a new set-up.

Use cases

Who uses this and why.

Typical deployments across carriers, enterprises, platforms and contact centres.

  • MVNOs and mobile brands

    Add international calling bundles to mobile plans, differentiated by diaspora corridor, without negotiating carrier agreements per destination.

  • ISPs and cable operators

    Bundle ILD with broadband and home phone, using app and callback access so subscribers call abroad from any device on one bill.

  • Enterprises with global teams

    Predictable international calling for sales, support and branch offices with per-department controls and local CLI presentation.

  • OTT and fintech apps

    Embed international calling into a remittance, messaging or community app with wallet-based rating and API-driven provisioning.

  • Retail calling brands

    Modern replacement for calling cards: PIN access numbers, CLI recognition and app top-up on a platform we run so you focus on distribution.

  • Universities and hospitality

    Controlled international calling for students, guests and staff via PIN codes and prepaid allowances tied to accounts.

Specifications

Technical & commercial specifications.

Key parameters at a glance. Ask us for the full service description and SLA document.

Destinations230+ countries and territories on Dollu's direct A–Z routes
Plan typesPer-minute, country and regional bundles, unlimited with fair use, promotional credit
AccessSIP/Teams, iOS and Android app, PIN or CLI access numbers in 40+ countries, callback
RatingReal-time; prepaid wallets and postpaid; multi-currency
CLIOwn mobile, company number or local Dollu number where permitted
ControlsPer-user and per-department caps, destination lists, hours rules, PINs
White labelBranded app, portal, announcements; sub-brands and resellers; APIs
FraudVelocity limits, premium-destination blocking, SIM-box and sharing detection
ReportingMinutes, revenue, margin, destination mix; CDRs via API and SFTP
Support24×7 NOC; named account manager; partner enablement team
Pricing model

How Voice & Wholesale is priced.

Wholesale voice is priced from an A–Z rate deck: a rate per destination and breakout for each quality tier, billed on connected seconds. There are no setup or port fees on SIP interconnects.

We publish the model, not a public rate card - actual rates depend on destination, route class, volume and regulatory cost. See how every Dollu service is priced.

Per destination · per second
  • A–Z rate deck in USD, EUR, GBP or INR
  • Premium (CLI), Standard and Wholesale tiers per destination
  • 1/1 billing on most destinations; 60/60 flagged on the deck
  • Volume tiers from 1M minutes a month; bilateral and swap for carriers
  • Rate increases with at least 7 days’ notice; decreases immediate
Billing
Prepaid (online top-up, auto-recharge) or postpaid net-15/30 after credit review; per-second increments
Commitment
None - month-to-month usage; optional volume commitments unlock better tiers
Request a rate deckActual rates within one business day.
FAQ

ILD Calling - your questions answered.

The questions customers and carriers ask us most often before they interconnect. If yours is not here, our team answers within one business day.

Still have a question?

Ask our solutions team

Both. Enterprises buy ILD directly as a calling service for their staff, usually alongside SIP trunking or Teams. Service providers - MVNOs, ISPs, cable operators and app brands - take the same platform white-labelled and sell international calling to their own customers under their own brand and billing.

Explore

Related services.

Services customers commonly combine with International Long Distance (ILD).

All services
Let’s talk

Launch international calling under your brand.

Share your target corridors and customer base and we will model plans, wholesale rates and time-to-launch for your market.

Abstract globe with connected network lines