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Messaging & A2P SMS

A2P SMS (Enterprise Messaging)

Application-to-person SMS for OTPs, alerts, notifications and promotions - delivered over direct operator routes with registered sender IDs, DLT and 10DLC compliance, and SMPP or HTTP API integration.

A2P SMS (Enterprise Messaging) - Dollu
  • 800+

    Operator connections

  • 220+

    Countries reachable

  • 10k+

    Messages per second

Overview

What is A2P SMS (Enterprise Messaging)?

Dollu's A2P SMS service lets your applications send text messages to mobile subscribers at scale - one-time passcodes, transaction alerts, appointment reminders, delivery notifications and opt-in promotional campaigns. Messages enter our platform over SMPP 3.4 binds, a REST/HTTP API, SMTP-to-SMS or the campaign portal, and are routed to the destination operator over direct or premium-grade connections chosen for delivery probability on that network, sender type and content class rather than for the lowest wholesale price.

We hold more than 800 operator connections across 220+ countries, including direct SMPP binds into the major mobile networks of India, the Gulf, South-East Asia, Africa, Europe and the Americas. Direct connectivity means your registered sender ID arrives intact, messages land within seconds and delivery receipts reflect real handset status rather than an intermediate hub's acknowledgement. Where a market mandates pre-registration - DLT in India, 10DLC in the United States, sender ID whitelisting across the Gulf and much of Asia - our compliance desk prepares and submits the entity, header and template registrations on your behalf.

Every route is scored continuously on delivery rate, latency and DLR accuracy, and the routing engine moves traffic automatically when a connection degrades. OTP and transactional traffic runs on separate high-priority queues from promotional traffic, so a ten-million-message campaign never delays a passcode. Two-way messaging is supported through long codes, short codes and virtual mobile numbers in 100+ countries, with inbound messages and keyword replies pushed to your webhook or SMPP receiver bind in real time.

The same platform serves a fintech sending 50,000 OTPs a day and a retailer sending 20 million promotional messages in a festive week. Sub-accounts, role-based access, per-account throughput and spend limits, and itemised billing per sender ID make it straightforward for enterprises, ISVs and SaaS providers to run messaging for several brands or business units from a single relationship - with a 24×7 NOC and a named account manager behind it.

How it fits together

A2P SMS path: from your application to the handset.

A2P SMS path: from your application to the handset.Application · HTTPS or SMPP · gateway · operator SMSC · handset, with delivery receipts returning on the same pathYour applicationCRM · bank · platformHTTPS APISMPP 3.4DOLLU SMS GATEWAYSender-ID registryDLT · 10DLC · alphanumeric IDsSMS firewallcontent · velocity · AIT patternsRouting enginedirect binds first · DLR-verifiedOperator SMSC800+ direct connectionsSMPPHandsetsubscriberSS7 / MAPdelivery receipts (DLR): delivered · undelivered · expired, returned to your webhook or SMPP sessionRegistered sender IDs and templates are checked before routing; the firewall drops spoofed traffic and AIT-pattern bursts before they cost you.Direct operator binds mean fewer hops, faster OTP delivery and receipts that reflect the handset rather than an intermediate hub.
Reading the diagramYour application submits messages over the HTTPS API or an SMPP 3.4 bind. The Dollu SMS gateway checks the sender ID against the registry (DLT, 10DLC and country-specific registrations), passes traffic through the SMS firewall for content, velocity and artificially inflated traffic patterns, and routes over direct operator binds - more than 800 of them - to the subscriber's handset. Delivery receipts travel back along the same path to your webhook or SMPP session.
Why Dollu

Why choose Dollu for a2p sms.

The advantages of buying from a carrier that owns its network, interconnects and operations - rather than a reseller.

  • Delivery you can measure

    Per-country, per-operator and per-sender-ID delivery rates, latency percentiles and DLR reason codes in the portal and API, so you know exactly which messages arrived and why the others did not.

  • Compliance without the paperwork

    Our compliance desk handles DLT entity and template registration in India, 10DLC brand and campaign vetting in the US and sender ID whitelisting in 40+ regulated markets, and keeps you informed of rule changes.

  • Your brand on every message

    Registered alphanumeric sender IDs and dedicated numeric senders mean customers recognise you instantly, and route selection avoids paths that rewrite or strip the sender.

  • Scale without re-architecting

    Throughput from a few hundred to more than 10,000 messages per second on the same binds, with burst handling for OTP peaks and festive campaigns and no re-integration as volumes grow.

  • One vendor for SMS, voice OTP and rich channels

    Add voice OTP fallback, RCS, WhatsApp Business and virtual numbers on the same account, APIs and invoice as your SMS traffic.

Capabilities

Capabilities in detail.

Everything included with A2P SMS (Enterprise Messaging) - the platform features, options and controls you get from day one.

  1. 01

    Direct and premium operator connectivity

    Direct SMPP binds and premium-grade hub connections into 800+ operators, with route selection by destination, sender type (alphanumeric, numeric, short code) and content class.

  2. 02

    Sender ID management

    Registered alphanumeric sender IDs, dedicated long codes, shared and dedicated short codes and virtual mobile numbers, with per-country rules applied automatically before dispatch.

  3. 03

    Regulatory and consent tooling

    DLT header and template mapping, 10DLC brand and campaign registration, TCPA and GDPR consent records, STOP/START keyword handling and audit logs for every message.

  4. 04

    SMPP 3.4 and HTTP APIs

    Transmitter, receiver and transceiver binds with TLS; REST API with JSON payloads, batch sends up to 10,000 recipients per call, delivery webhooks and idempotency keys.

  5. 05

    Campaign portal

    Upload contact lists, personalise with merge fields, schedule by time zone, shorten and track URLs, manage opt-outs and export campaign reports without writing code.

  6. 06

    Two-way messaging and keywords

    Inbound SMS on long codes, short codes and virtual numbers in 100+ countries; keyword auto-responses, MO forwarding to webhooks or SMPP, and conversation threading in the portal.

  7. 07

    Adaptive routing and failover

    Real-time scoring of every route on delivery rate, latency and DLR accuracy; automatic re-routing on degradation, with sticky routing for OTP traffic to keep latency predictable.

  8. 08

    Delivery receipts and analytics

    Handset-level DLRs with standardised error codes, delivery latency histograms, per-operator conversion dashboards and scheduled report exports by CSV or API.

  9. 09

    Throughput, throttling and sub-accounts

    Per-bind and per-account TPS controls, message queuing with configurable validity periods, spend caps and sub-accounts with their own credentials, sender IDs and reporting.

How it works

How it works.

From first conversation to live traffic - a tracked, engineer-led onboarding with a named owner at every step.

  1. Step 01

    Onboard

    Complete KYC and tell us your use cases, destination countries and expected volumes. We provision your account, API credentials and portal access the same day.

  2. Step 02

    Register senders

    Our compliance desk registers your sender IDs and templates - DLT in India, 10DLC in the US and whitelisting where required - and confirms which senders are live per country.

  3. Step 03

    Integrate and test

    Bind over SMPP or call the REST API, send test messages to our handset lab numbers in 60+ countries and confirm encoding, sender presentation and DLR handling.

  4. Step 04

    Send and optimise

    Go live with throughput and spend limits in place. Review delivery analytics with your account manager and tune routes, templates and send windows for conversion.

Compare

Direct, premium or grey.

Where an SMS route class shows up: in delivery, in the sender ID your customer sees, in the truthfulness of the delivery receipt and in the compliance risk you carry.

A2P SMS route classes compared on delivery, sender ID, delivery-receipt quality, compliance risk and price.
DimensionDirect operatorPremium aggregatedGrey routesNot offered by Dollu
DeliveryDirect SMPP bind to the mobile operator; the highest and most consistent deliveryVia a vetted hub or Tier-1 aggregator holding operator agreements; high delivery with occasional re-routingVia SIM farms or unauthorised international paths; unpredictable, filtered and blocked without notice
Sender IDRegistered alphanumeric ID, short code or long number preserved exactlyRegistered sender ID normally preserved; may be substituted on a few destinationsOverwritten with a random numeric sender; your brand is invisible
DLR qualityHandset delivery receipts from the operatorOperator or hub receipts; reliable, occasionally delayedFake or aggregator-generated receipts; no proof of delivery
Compliance riskLowest - operator-approved, with DLT, 10DLC or sender-ID registration completed up frontLow - operator agreements in place; Dollu vets every hub it usesHigh - breaches operator terms and local law; carries fines, blacklisting and lost sender IDs
Price positionHighest per message; the lowest cost per delivered, verified messageMidLowest headline price; the hidden cost is failed OTPs, blocked traffic and brand damage

Dollu does not sell grey routes. Every destination on our deck is direct operator or premium aggregated, and the route class is shown against each price so you know exactly what you are buying.

Use cases

Who uses this and why.

Typical deployments across carriers, enterprises, platforms and contact centres.

  • Banks and fintechs

    OTPs, transaction alerts and fraud notifications on high-priority routes with registered senders and DLT-compliant templates.

  • E-commerce and logistics

    Order confirmations, delivery updates and two-way rescheduling on virtual numbers, plus opt-in promotional campaigns at festive peaks.

  • Healthcare providers

    Appointment reminders, test-result notifications and follow-up messages with consent tracking and audit trails.

  • SaaS and ISVs

    Embed messaging in your product with sub-accounts, white-label reporting and per-tenant sender IDs and billing.

  • Government and utilities

    Bill reminders, outage notifications and public advisories to millions of citizens with throughput guarantees and priority queues.

Specifications

Technical & commercial specifications.

Key parameters at a glance. Ask us for the full service description and SLA document.

Coverage220+ countries and territories; 800+ operator connections
ConnectivitySMPP 3.4 (TLS optional), REST/HTTP API, SMTP-to-SMS, web portal
ThroughputFrom 50 to 10,000+ messages per second per account
Sender typesAlphanumeric, numeric long code, short code, virtual mobile number
EncodingGSM-7 and UCS-2 (Unicode); concatenation up to 10 segments
Delivery receiptsHandset-level DLRs via SMPP deliver_sm or HTTP webhook
ComplianceDLT (India), 10DLC (US), TCPA, GDPR, per-country sender ID rules
Two-wayMO on long codes, short codes and VMNs in 100+ countries
BillingPer submitted or delivered message by destination; prepaid or postpaid
Support24×7 NOC; P1 response ≤ 15 min; named account manager
Pricing model

How Messaging is priced.

A2P, OTP and promotional SMS are priced per message by destination and route class - direct operator or premium aggregated. Wholesale SMPP decks for aggregators; RCS and WhatsApp per conversation or session.

We publish the model, not a public rate card - actual rates depend on destination, route class, volume and regulatory cost. See how every Dollu service is priced.

Per message · by country & route
  • Direct-operator and premium route tiers per destination
  • Sender ID and DLT registration assistance included
  • Volume-based discounts by monthly message count
  • Two-way inbound priced per number
  • RCS and WhatsApp Business per conversation or session
Billing
Per submitted message, itemised by destination and route; prepaid or postpaid
Commitment
None - month-to-month; volume commitments unlock better tiers
Request a rate deckActual rates within one business day.
Where it is available

220+ destinations, 800+ operator connections.

Direct operator binds and premium aggregated routes into every major mobile network. Country guides explain the sender-ID rules, KYC and route options in the markets we are asked about most.

Sender-ID registration markets

In these destinations A2P traffic is scrubbed unless the sender is pre-registered. Dollu’s compliance desk prepares and submits the registrations before your first message.

  • IndiaDLT entity, header and template registration
  • UAESender IDs registered with e& and du under TDRA rules
  • Saudi ArabiaSender IDs registered with stc, Mobily and Zain under CST rules
  • SingaporeSMS Sender ID Registry (SSIR); UEN required
  • PhilippinesSender-ID whitelisting with Globe, Smart and DITO
  • United States10DLC brand and campaign registration
FAQ

A2P SMS - your questions answered.

The questions customers and carriers ask us most often before they interconnect. If yours is not here, our team answers within one business day.

Still have a question?

Ask our solutions team

DLT registration in India typically takes two to five working days for the entity, then one to two days per header and template once your documents are in order. 10DLC brand registration in the US is usually approved within a day, with campaign vetting taking three to seven days depending on use case. Our compliance desk prepares the submissions and follows up with the registrars.

Explore

Related services.

Services customers commonly combine with A2P SMS (Enterprise Messaging).

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