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Latin America · +55

🇧🇷 Brazil

Brazilian geographic, 0800 and 4004 numbers, direct voice termination to Vivo, Claro and TIM, and Anatel-compliant A2P SMS - served from our Ashburn PoP and São Paulo partner interconnects.

Get Brazil pricingAll countries

  • +55

    Country code

  • 4

    Number types available

  • Via partner PoP (São Paulo); hand-off from Ashburn

    Interconnect PoP

Overview

Dollu in Brazil.

Brazil is Dollu's largest Latin American market. Traffic hands off from our Ashburn PoP to partner interconnect facilities in São Paulo, where we hold direct connections to Vivo, Claro, TIM and the fixed operators. Termination into Brazilian fixed and mobile destinations is offered on Premium CLI-guaranteed, Standard and Wholesale tiers, with real-time quality steering across a market where mobile numbers dominate. Origination on Brazilian numbers is delivered over SIP to customers in Brazil and abroad.

Brazilian numbering is regulated by Anatel. Dollu provisions geographic numbers in São Paulo, Rio de Janeiro, Belo Horizonte, Brasília and other area codes, 0800 toll-free numbers, and 4004 and 0300 non-geographic numbers for national customer service, through licensed local partners. Business KYC requires a CNPJ for Brazilian entities or a local partner arrangement for foreign companies, plus address and an authorised signatory. Numbers can be routed to your SIP platform, Dollu's cloud PBX or CCaaS, or Microsoft Teams, and porting follows Anatel's process.

A2P SMS to Brazilian subscribers is delivered over direct connections and licensed aggregator routes to Vivo, Claro and TIM. Brazilian networks do not display alphanumeric sender IDs, so traffic is sent from short codes or long numbers, and marketing messages must respect consent and opt-out rules under LGPD and Anatel guidance. For outbound voice, Anatel requires telemarketing calls to use the 0303 prefix and offers the Não Me Perturbe opt-out list, both of which Dollu supports in its CCaaS and SIP trunking services.

Numbers

Number types available in Brazil.

Availability reflects current carrier agreements and regulation; inventory for specific cities and prefixes is confirmed at order time.

Number typeAvailableNotes
Local / geographic YesMajor area codes; requires CNPJ or local partner arrangement
National Yes4004 and 0300 non-geographic numbers
Mobile On requestVirtual mobile numbers are not offered; SMS uses short codes and long numbers
Toll-free Yes0800 numbers, free from fixed and mobile
Short codes Yes5-digit short codes via Vivo, Claro and TIM agreements
Capabilities

What we deliver in Brazil.

  • Voice termination to Brazilian operators

    Direct routes to Vivo, Claro, TIM and fixed operators with Premium, Standard and Wholesale tiers and real-time quality steering.

  • Brazilian numbers

    Geographic, 0800, 4004 and 0300 numbers with SIP delivery, Anatel porting, emergency routing and delivery to cloud PBX, CCaaS or Teams.

  • A2P SMS via short codes and long numbers

    Direct and licensed aggregator routes to Vivo, Claro and TIM, short-code leasing, two-way messaging and LGPD-aligned consent handling.

  • Ashburn PoP and São Paulo interconnects

    Hand-off from our Ashburn PoP to partner facilities in São Paulo; DIA, SD-WAN and cloud connectivity for Brazilian sites through local carriers.

  • Anatel-compliant outbound calling

    CCaaS and SIP trunking with 0303 telemarketing prefixes, Não Me Perturbe screening and verified-origin CLI to keep outbound campaigns compliant.

Regulatory & compliance

What you need to know before you order.

Our compliance desk manages the paperwork; here is what to expect.

  • Anatel licensing and KYC

    Numbers and telecom services in Brazil are provided by Anatel-licensed operators. Business KYC requires a CNPJ, address proof and signatory identity; foreign companies without a Brazilian entity use a local partner arrangement facilitated by Dollu.

  • Telemarketing prefix and opt-out list

    Anatel requires active telemarketing calls to be made from numbers with the 0303 prefix, and consumers can register on the Não Me Perturbe list to block such calls. Dollu provisions 0303 numbers and screens campaigns against the list.

  • SMS sender identification and LGPD

    Brazilian networks deliver A2P messages from short codes or long numbers rather than alphanumeric sender IDs, and marketing messages require consent and an opt-out under the LGPD. Dollu maintains consent records and applies opt-out lists automatically.

  • Emergency calling and CLI authentication

    190, 192 and 193 must be reachable from Brazilian numbers, and Anatel is rolling out verified-origin caller identification to fight spoofing. Dollu screens international traffic that presents Brazilian CLIs and configures outbound CLI on assigned numbers only.

Services

Popular services for Brazil.

FAQ

Brazil - common questions.

The questions customers and carriers ask us most often before they interconnect. If yours is not here, our team answers within one business day.

Still have a question?

Ask our solutions team

Brazilian entities provide their CNPJ, address and signatory identification. Foreign companies without a Brazilian entity can obtain numbers through a local partner arrangement that Dollu facilitates, which is common for international contact centres and SaaS providers serving Brazilian customers.

Latin America

Also in this region.

Let’s talk

Get numbers, routes or SMS in Brazil.

Tell us what you need - DIDs, toll-free, termination, sender IDs, circuits - and we will confirm availability, documents and pricing within one business day.

Talk to sales about BrazilRequest a rate deck+91 777-500-2222
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