🇲🇽 Mexico

Mexico is served from Dollu's Ashburn PoP and through partner interconnect facilities in Mexico City and Querétaro, where we hold direct connections to Telcel, AT&T Mexico, Movistar and the fixed operators. Termination into Mexican fixed and mobile destinations is offered on Premium CLI-guaranteed, Standard and Wholesale tiers, with real-time quality steering, and origination on Mexican numbers is delivered over SIP to customers in Mexico, the United States and beyond. Nearshore contact centres serving US customers are a major use case.

Mexico's numbering plan, administered under the Federal Telecommunications Institute (IFT), moved to uniform 10-digit dialling with no fixed-mobile prefixes. Dollu provisions local numbers in Mexico City, Guadalajara, Monterrey and other areas, and 800 toll-free numbers, through licensed local partners. Business KYC covers RFC and constitutive documents for Mexican entities or a local partner arrangement for foreign companies. Numbers can be routed to your SIP platform, Dollu's cloud PBX or CCaaS, or Microsoft Teams, and porting follows the Mexican portability process.

A2P SMS to Mexican subscribers is delivered over direct connections and licensed aggregator routes to Telcel, AT&T Mexico and Movistar. Alphanumeric sender IDs are not reliably displayed on Mexican networks, so traffic is sent from short codes or long numbers, and marketing messages must respect consent under the LFPDPPP and the REPEP do-not-contact registry maintained by PROFECO. Dollu manages short-code programmes, consent records and REPEP screening, and supplies DIA, SD-WAN and cloud connectivity for Mexican sites through local carriers.