Local & Geographic Numbers
City-level local presence in 100+ countries and 8,000+ cities - geographic numbers your customers recognise and trust, delivered to your platform anywhere in the world.
100+
Countries with local numbers
8,000+
Cities and area codes
99.99%
Inbound platform availability
What is Local & Geographic Numbers?
A geographic number carries an area code that people associate with a specific city or region - a London 020, a Mumbai 022, a New York 212 or a Sydney 02. Callers see a familiar local number, pay local rates and are more likely to answer or return a call. Dollu holds geographic inventory in more than 100 countries and 8,000 cities, sourced through our own numbering allocations and direct agreements with incumbent and alternative operators.
Local numbers behave exactly like any other Dollu DID: calls are answered in our geo-redundant core and delivered over SIP to any endpoint you choose, anywhere in the world. A sales team in Noida can answer a Manchester number; a support desk in Manila can answer a Toronto number. Routing, failover, schedules and channel limits are configured per number in the portal or via API and can be changed at any time.
Geographic numbers are the most regulated class of numbering. Many countries require a business or residential address within the area code, proof of identity, and sometimes an end-user declaration before a number can be activated. Our compliance desk maintains the requirements for every country, tells you exactly what is needed before you order, validates documents once and reuses them across future orders.
The result is a local footprint without local infrastructure: no branch office, no local carrier contract, no hardware. Expand into a new city with a number in minutes, test a market before committing, and consolidate every local number you own into one portal, one invoice and one NOC. Because the numbers are Dollu numbers, they can also be presented as verified caller ID on outbound calls through our SIP trunking, so a sales team calling into a city shows a number from that city and receives the call-back on the same route.
Inbound number flow: from the caller to your endpoint.
Why choose Dollu for local numbers.
The advantages of buying from a carrier that owns its network, interconnects and operations - rather than a reseller.
Local presence, global operations
Present a local number in every market you sell to while answering calls from wherever your team sits. Callers pay local rates and see a number they recognise.
Better answer and response rates
Outbound calls presenting a local geographic CLI are answered materially more often than calls from foreign or non-geographic numbers, improving sales and collections outcomes.
No local entity or hardware required
In most countries you can hold local numbers as a non-resident business. Where an address is required we advise on compliant options and manage the filing.
Regulation handled by specialists
Our compliance desk tracks numbering rules across 100+ countries so you do not have to, and keeps your documentation current as rules change.
One platform for every city
Manage London, Frankfurt, Singapore and São Paulo numbers with the same routing rules, CDRs, API and invoice - no per-country logins.
Capabilities in detail.
Everything included with Local & Geographic Numbers - the platform features, options and controls you get from day one.
- 01
City and area-code search
Search inventory by country, city, area code or number pattern in the portal or via API. See document requirements, monthly rental and per-minute rates before you buy.
- 02
Consecutive ranges and vanity numbers
Request consecutive blocks for multi-line offices, memorable patterns for advertising, or specific numbers you already market. Reserved inventory in major cities.
- 03
SIP delivery and failover
Deliver to SIP trunks, URIs or PSTN numbers with primary and secondary destinations, automatic failover and per-number channel limits.
- 04
Local caller-ID for outbound
Use your geographic numbers as verified CLI on outbound calls through Dollu SIP trunking, so call-backs land on the same number and routing.
- 05
Address and KYC workflow
Guided document collection per country, one-time validation, reuse across orders and expiry alerts. Virtual and registered-agent addresses where regulation permits.
- 06
Multi-site and multi-brand management
Group numbers by office, brand or campaign; delegate management to local admins with role-based access while keeping billing central.
- 07
Analytics by location
Inbound volumes, answer rates and origin by number and city, exported to your BI tools via API or SFTP.
- 08
Porting and migration
Bring existing local numbers from other carriers with our porting desk; run parallel numbers during migration and cut over without downtime.
How it works.
From first conversation to live traffic - a tracked, engineer-led onboarding with a named owner at every step.
- Step 01
Pick your cities
Search inventory by country and city. The portal shows availability, price and exactly which documents are needed for each area code.
- Step 02
Complete KYC once
Upload business registration, address proof and, where required, an end-user declaration. Our compliance desk validates and files with the local operator.
- Step 03
Route and configure
Point numbers at your PBX, contact centre, cloud platform or forwarding number; set failover, schedules and channel limits.
- Step 04
Expand city by city
Add new cities as you enter markets, port in numbers you already own and manage the whole estate from one portal and one invoice.
Which number type fits.
Local, national, mobile, toll-free and short code numbers solve different problems - and carry different KYC and activation profiles. Availability by country is on the coverage matrix.
| Dimension | Local / geographic | National | Mobile | Toll-free | Short code |
|---|---|---|---|---|---|
| Typical use | Local presence, contact-centre inbound, outbound caller ID | Country-wide brand number without a city tie | Two-way SMS, WhatsApp and verification, mobile-first markets | Sales and service lines the caller should not pay for | High-volume A2P SMS, OTP and marketing opt-in |
| KYC burden | Low to medium; a local address is required in some countries | Low; company registration is usually enough | Medium to high; enhanced KYC and limited stock | Medium; a local entity in some countries | High; operator and regulator approval per code |
| SMS-capable | In selected countries (for example US, Canada, UK) | Rarely | Yes - two-way | In selected countries (US and Canada toll-free SMS) | Yes - the primary purpose |
| Caller pays? | Yes, at local rate | Yes, at national or geographic rate | Yes, at mobile rate | No - the number holder pays for inbound | Not applicable; inbound SMS charged at the sender’s standard rate |
| Activation time | Same day to a few days after KYC approval | Same day to a few days | Days; stock-dependent | Days; regulator registration in some countries | Weeks; carrier approval per country |
Who uses this and why.
Typical deployments across carriers, enterprises, platforms and contact centres.
Sales and lead-generation teams
Present local CLIs in each target market to lift answer rates, with call-backs routed to the right team regardless of where they sit.
Multi-location businesses
Retail chains, clinics, agencies and franchises give every branch a local number answered centrally or locally as needed.
Market entry and testing
Launch in a new city with a local number before opening an office; measure demand through inbound volumes and CDRs.
Customer support desks
Offer customers a local, low-cost number in each country while consolidating support in regional hubs.
Platforms and resellers
Provision local numbers for your own users through the API with sub-accounts, white-label CDRs and automated compliance prompts.
Technical & commercial specifications.
Key parameters at a glance. Ask us for the full service description and SLA document.
| Coverage | 100+ countries; 8,000+ cities and area codes |
|---|---|
| Number classes | Geographic (city / area code), national non-geographic (selected) |
| Delivery | SIP over UDP/TCP/TLS, SRTP; PSTN forwarding; PoP cross-connect |
| Documentation | Country-specific KYC, address proof, end-user declaration where required |
| Activation | Same day in unrestricted countries; 1–5 business days where regulated |
| Ordering | Portal, CSV bulk, REST API; consecutive and pattern requests |
| Channels | 2 to unlimited concurrent calls per number |
| Billing | Monthly rental + per-minute inbound; USD/EUR/GBP/INR |
| Support | 24×7 NOC; compliance desk; named account manager |
How Numbers & DIDs are priced.
Numbers carry a per-number monthly rental set by country and type - local, national, mobile or toll-free - plus per-minute inbound usage. A few countries add a one-time setup or regulatory fee, passed through at cost.
We publish the model, not a public rate card - actual rates depend on destination, route class, volume and regulatory cost. See how every Dollu service is priced.
- Rental per number by country and number type
- Inbound usage per minute; toll-free usage by calling origin
- Bulk and committed-inventory discounts
- Porting priced per number or per project
- Free SIP delivery to your endpoint; no channel fees
- Billing
- Rental invoiced monthly in advance, usage in arrears; prepaid or postpaid
- Commitment
- None on standard inventory; committed inventory earns discounts
Numbers in 110+ countries.
Local numbers in 100+ countries, with national, mobile, toll-free and short-code ranges where the numbering plan allows. The countries below have a full guide - KYC, number types and activation times.
- Australia5/5
- Brazil4/5
- Canada3/5
- France5/5
- Germany5/5
- Hong Kong4/5
- India4/5
- Mexico3/5
- Netherlands5/5
- Philippines3/5
- Saudi Arabia4/5
- Singapore4/5
- South Africa5/5
- United Arab Emirates4/5
- United Kingdom5/5
- United States3/5
The figure on each chip is the number of types available out of those listed for the country; the remainder are on request.
Local Numbers - your questions answered.
The questions customers and carriers ask us most often before they interconnect. If yours is not here, our team answers within one business day.
Still have a question?
Ask our solutions teamRelated services.
Services customers commonly combine with Local & Geographic Numbers.
Get local in your next market.
Tell us the cities you need and we will confirm availability, documentation and pricing the same business day.
