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Asia Pacific · +65

🇸🇬 Singapore

Singapore local, 3-series and 1800 numbers, direct voice termination and SSIR-registered A2P SMS - from Dollu's Singapore PoP, with IMDA rules handled.

Get Singapore pricingAll countries

  • +65

    Country code

  • 4

    Number types available

  • Singapore

    Interconnect PoP

Overview

Dollu in Singapore.

Singapore is Dollu's Asia Pacific hub. Our Singapore interconnect PoP holds direct connections to the local mobile and fixed operators and to the Tier-1 carriers that transit Southeast Asian traffic, and it anchors low-latency routes to Mumbai, Hong Kong, Manila, Sydney and Jakarta. Voice into Singapore is terminated on Premium CLI-guaranteed, Standard and Wholesale tiers, and the same PoP handles SIP origination, SMPP messaging binds and private interconnects for customers with regional operations.

Singapore numbers are administered by the Infocomm Media Development Authority (IMDA) and issued through licensed operators. Dollu provisions 6-series fixed numbers, 3-series numbers for IP telephony, and 1800 domestic toll-free numbers, with 800 international toll-free available for inbound from abroad. Business KYC uses your ACRA registration or an equivalent for foreign entities, and numbers can be delivered to your SIP platform, Dollu's cloud PBX or CCaaS, or Microsoft Teams. Number porting follows IMDA's inter-operator process.

For A2P SMS, Singapore's SMS Sender ID Registry (SSIR) requires organisations to register alphanumeric sender IDs; messages from unregistered IDs are labelled as likely scams. Dollu registers your IDs, requires a valid UEN, and delivers over direct connections to Singtel, StarHub, M1 and SIMBA. We also enforce Do Not Call Registry checks for marketing traffic under the PDPA. Enterprises use Singapore as a base for regional contact centres, and Dollu supplies the numbers, trunks, connectivity and cloud to run them.

Numbers

Number types available in Singapore.

Availability reflects current carrier agreements and regulation; inventory for specific cities and prefixes is confirmed at order time.

Number typeAvailableNotes
Local / geographic Yes6-series fixed and 3-series IP telephony numbers; ACRA or equivalent KYC
National On requestNot applicable; Singapore numbers are single-area
Mobile YesLimited stock; enhanced KYC and IMDA use rules apply
Toll-free Yes1800 domestic; 800 international toll-free for inbound from abroad
Short codes YesOperator short codes for two-way and premium use; lead time applies
Capabilities

What we deliver in Singapore.

  • Voice termination in Singapore

    Direct routes to Singapore mobile and fixed operators with Premium, Standard and Wholesale tiers and IMDA-compliant CLI handling on inbound international traffic.

  • Singapore numbers

    6-series, 3-series and 1800 numbers with SIP delivery, IMDA porting, 999 and 995 emergency routing and delivery to cloud PBX, CCaaS or Teams.

  • SSIR-registered A2P SMS

    Sender-ID registration on the SMS Sender ID Registry, direct operator connections, DNC Registry screening and OTP-grade delivery reporting.

  • Singapore PoP and regional hub

    Cross-connects and private interconnects at our Singapore PoP with direct paths to Mumbai, Hong Kong, Sydney and Manila and on to Europe and the US.

  • Regional contact centres

    CCaaS, cloud PBX and Teams Direct Routing with Singapore and regional numbers, plus DIA, SD-WAN and cloud connectivity for Singapore sites.

Regulatory & compliance

What you need to know before you order.

Our compliance desk manages the paperwork; here is what to expect.

  • IMDA numbering and KYC

    Singapore numbers are issued under IMDA's numbering framework through licensed operators. Business customers provide ACRA registration (UEN), a local address and an authorised contact; foreign entities can qualify with equivalent incorporation documents subject to operator approval.

  • SMS Sender ID Registry

    Organisations sending SMS with alphanumeric sender IDs must register them on the SSIR, which requires a UEN. Messages from unregistered IDs are relabelled to indicate a likely scam, so registration must be complete before campaigns and OTP flows go live.

  • CLI on international calls

    IMDA requires incoming international calls to be marked with a '+' prefix and blocks overseas calls that spoof local numbers. Traffic presenting a Singapore CLI from abroad must be legitimately assigned, and Dollu screens for this at ingress.

  • PDPA and Do Not Call

    Marketing calls and messages to Singapore numbers must be checked against the Do Not Call Registry unless clear consent exists, and personal data is governed by the PDPA. Dollu offers DNC screening and can keep processing in-region.

Services

Popular services for Singapore.

FAQ

Singapore - common questions.

The questions customers and carriers ask us most often before they interconnect. If yours is not here, our team answers within one business day.

Still have a question?

Ask our solutions team

To use an alphanumeric sender ID you must register it on the SMS Sender ID Registry, and registration requires a Singapore UEN. Foreign businesses without a UEN can send from numeric long numbers or short codes with restrictions; we will recommend the right approach for your traffic.

Asia Pacific

Also in this region.

Let’s talk

Get numbers, routes or SMS in Singapore.

Tell us what you need - DIDs, toll-free, termination, sender IDs, circuits - and we will confirm availability, documents and pricing within one business day.

Talk to sales about SingaporeRequest a rate deck+91 777-500-2222
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