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North America · +1

🇨🇦 Canada

Canadian local and toll-free numbers, STIR/SHAKEN-signed voice termination and CASL-compliant A2P SMS - served from our Ashburn PoP and Canadian partner interconnects.

Get Canada pricingAll countries

  • +1

    Country code

  • 3

    Number types available

  • Via partner PoP (Toronto, Montreal); hand-off from Ashburn

    Interconnect PoP

Overview

Dollu in Canada.

Canada is served from Dollu's Ashburn PoP and through partner interconnect facilities in Toronto and Montreal, where we hold direct connections to Canadian incumbent and mobile operators. Termination into Canadian fixed and mobile destinations is available on Premium CLI-guaranteed, Standard and Wholesale tiers, and calls carrying Canadian numbers are signed under STIR/SHAKEN as the CRTC requires. Origination on Canadian numbers is delivered over SIP to customers anywhere, with 9-1-1 routing provisioned per number.

Dollu provisions local numbers across Canadian rate centres, including major NPAs such as 416, 647, 604, 514 and 403, and 8XX toll-free numbers that work across Canada and the United States. Numbers can be delivered to your SIP platform, Dollu's cloud PBX or CCaaS, or Microsoft Teams, and porting follows the Canadian LNP process with an LOA and matching account details. Every number is provisioned with 9-1-1 and, where required, next-generation 9-1-1 location data.

A2P SMS to Canadian subscribers is delivered over direct connections and Canadian aggregator routes to Rogers, Bell, Telus and the regional carriers. Long-code A2P traffic must be registered with the Canadian carriers, and short codes are obtained through the Canadian common short code programme. Every campaign must satisfy CASL consent, identification and unsubscribe rules. Enterprises with sites in Canada can also take SD-WAN, DIA and cloud connectivity through Dollu's carrier partners, with data processing kept in Canada where privacy rules demand it.

Numbers

Number types available in Canada.

Availability reflects current carrier agreements and regulation; inventory for specific cities and prefixes is confirmed at order time.

Number typeAvailableNotes
Local / geographic YesRate centres in every province; SMS-enabled options
National On requestNot used in the NANP; toll-free provides nationwide reach
Mobile On requestNo separate mobile range in the NANP; use SMS-enabled local numbers
Toll-free Yes8XX numbers reachable from Canada and the United States
Short codes YesCanadian common short codes; carrier approval takes several weeks
Capabilities

What we deliver in Canada.

  • STIR/SHAKEN-signed voice

    Direct routes to Canadian fixed and mobile operators with Premium, Standard and Wholesale tiers and STIR/SHAKEN attestation on Canadian numbers.

  • Canadian numbers

    Local DIDs across rate centres and 8XX toll-free with SIP delivery, LNP porting, 9-1-1 provisioning and bilingual IVR options.

  • A2P SMS to Canadian carriers

    Registered long-code and short-code delivery to Rogers, Bell, Telus and regional carriers with CASL consent handling and delivery reporting.

  • Ashburn PoP and Canadian partners

    Interconnect at our Ashburn PoP or partner facilities in Toronto and Montreal; DIA, SD-WAN and cloud connectivity through Canadian carrier partners.

  • UC and contact centre

    Cloud PBX, CCaaS and Teams Direct Routing with Canadian numbers, 9-1-1 support and National DNCL scrubbing for outbound campaigns.

Regulatory & compliance

What you need to know before you order.

Our compliance desk manages the paperwork; here is what to expect.

  • CRTC rules and STIR/SHAKEN

    The CRTC requires telecommunications providers to authenticate caller ID using STIR/SHAKEN and to apply universal call blocking for malformed numbers. Calls on Canadian numbers carried by Dollu are signed, and unsigned traffic is more likely to be blocked or labelled.

  • CASL for messaging

    Canada's Anti-Spam Legislation requires express or implied consent for commercial electronic messages, clear sender identification and an unsubscribe mechanism that works for 60 days. Carrier registration is needed for A2P long codes and short codes.

  • KYC and 9-1-1

    Number orders require business details, a Canadian service address for 9-1-1 and an authorised contact. Interconnected VoIP providers must deliver 9-1-1 with location information, and the transition to next-generation 9-1-1 is supported on Dollu numbers.

  • Privacy and data residency

    PIPEDA and provincial laws such as Quebec's Law 25 govern personal data. Dollu can keep call and message processing in Canada or the United States as required and provides data processing agreements on request.

Services

Popular services for Canada.

FAQ

Canada - common questions.

The questions customers and carriers ask us most often before they interconnect. If yours is not here, our team answers within one business day.

Still have a question?

Ask our solutions team

Yes. 8XX numbers are part of the North American Numbering Plan and can be configured to accept calls from Canada, the United States or both. Routing by originating region lets you send Canadian callers to a bilingual queue and US callers elsewhere.

North America

Also in this region.

Let’s talk

Get numbers, routes or SMS in Canada.

Tell us what you need - DIDs, toll-free, termination, sender IDs, circuits - and we will confirm availability, documents and pricing within one business day.

Talk to sales about CanadaRequest a rate deck+91 777-500-2222
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