Specification sheet · Unified Communications & Contact Centre
Cloud PBX & Business Phone System
A hosted business phone system delivered from Dollu’s carrier core - extensions, auto-attendant, ring groups, recording, softphones and desk phones on numbers in 110+ countries, priced per seat.
Hosted PBX with auto-attendant, ring groups, voicemail-to-email, call recording, softphone and mobile apps, provisioned desk phones and numbers in 110+ countries.
- Countries for numbers
- 110+
- Platform availability
- 99.99%
- Users connected
- 2M+
At a glance
- Extensions, auto-attendant, ring groups, queues and call parking
- Voicemail-to-email with transcription; on-demand or full recording
- Softphone for Windows/macOS, iOS and Android apps, WebRTC in browser
- Zero-touch provisioning for Poly, Yealink, Cisco and Fanvil phones
- Local, mobile and toll-free numbers in 110+ countries, ported or new
- Per-seat pricing with calling bundles; hardware bought or rented
- TLS/SRTP encryption, geo-redundant platform, 99.99% availability
- Web admin portal, call analytics and CDR export; API for MSPs
Typical use cases
- 01SMBs replacing an ageing PBX
- 02Multi-site and multi-country enterprises
- 03Hybrid and remote teams
- 04Professional services firms
- 05Clinics and practices
Technical & commercial specifications
| Seats | 5 to 10,000+ users per tenant; add or remove monthly |
|---|---|
| Endpoints | SIP desk phones, Windows/macOS softphone, iOS/Android apps, WebRTC |
| Numbers | Local, national, mobile, toll-free in 110+ countries; porting |
| Signalling and media | SIP over TLS; SRTP; G.711, G.722, Opus; T.38 via ATA |
| Call features | Auto-attendant, groups, queues, park, transfer, barge, recording |
| Recording retention | 30 days included; up to 7 years optional; export to your storage |
| Integrations | Microsoft 365, Google Workspace, Salesforce, HubSpot, Zoho; REST API |
| Availability | 99.99% platform SLA; geo-redundant across Dollu PoPs |
| Billing | Per seat per month; USD/EUR/GBP/INR; 12-month standard term |
| Support | 24×7 NOC; P1 response ≤ 15 min; named account manager |
Talk to Dollu about Cloud PBX
Send us your destinations, volumes, sites or use case and we will return a proposal, pricing and a technical plan within one business day. Test credentials and the full service description and SLA document are available on request.
- Sales
- [email protected]
- Phone
- +91 777-500-2222
- Web
- dollu.com
- NOC
- [email protected] · 24×7
Dollu Ltd · 2403A, Iconic Corenthum, Sector 62, Noida 201301, India. This sheet summarises the standard service; specifications may vary by country and are confirmed in the service order.
Online version: https://dollu.com/services/unified-communications/cloud-pbx
Contact: https://dollu.com/contact?service=cloud-pbx