Specification sheet · Cyber Security
Managed Detection & Response (MDR) & SOC
A 24×7 security operations centre with SIEM and XDR, threat hunting, incident response and telecom-specific detection for SIP, SMS and signalling fraud - so threats are found and contained in minutes, not months.
24×7 SOC-as-a-service with SIEM/XDR, threat hunting, incident response, threat intelligence and playbooks, plus telecom detection for SIP, SMS and signalling fraud.
- Analyst-staffed SOC
- 24×7
- Critical alert triage
- ≤ 15 min
- Telecom detection content
- SIP · SMS · SS7
At a glance
- 24×7 analyst-staffed SOC across Noida, London and Ashburn
- SIEM and XDR across endpoint, cloud, identity, network and email
- Detection engineering mapped to MITRE ATT&CK, tuned per customer
- Weekly hypothesis-driven threat hunting
- Telecom detection: SIP, SMPP, SS7/Diameter fraud and abuse
- Agreed playbooks with autonomous containment where you allow it
- Incident response with bridge calls and root-cause reports
- Monthly MTTD/MTTR, coverage and hardening reviews
Typical use cases
- 01Carriers, MVNOs and UCaaS providers
- 02Banks and payment providers
- 03Healthcare
- 04SaaS and CPaaS platforms
- 05Mid-size enterprises
Technical & commercial specifications
| Coverage | 24×7×365 analyst-staffed; Noida, London, Ashburn |
|---|---|
| Triage SLA | Critical ≤ 15 min; high ≤ 1 h; medium ≤ 4 h |
| Telemetry | Endpoint, server, cloud, identity, email, network, firewall, SASE, telecom |
| EDR platforms | CrowdStrike, SentinelOne, Microsoft Defender for Endpoint |
| Cloud coverage | AWS, Azure, Google Cloud, Dollu Cloud, M365, Google Workspace |
| Telecom content | SIP, SMPP, CDR analytics, SS7/Diameter; trunk and route controls |
| Retention | 90 days hot standard; up to 7 years archive; in-region options |
| Response | Playbook containment; incident bridge; IR retainer hours |
| Frameworks | MITRE ATT&CK mapping; ISO 27001, PCI-DSS, SOC 2, RBI evidence |
| Support | Named SOC lead; monthly service review; P1 response ≤ 15 min |
Talk to Dollu about MDR & SOC
Send us your destinations, volumes, sites or use case and we will return a proposal, pricing and a technical plan within one business day. Test credentials and the full service description and SLA document are available on request.
- Sales
- [email protected]
- Phone
- +91 777-500-2222
- Web
- dollu.com
- NOC
- [email protected] · 24×7
Dollu Ltd · 2403A, Iconic Corenthum, Sector 62, Noida 201301, India. This sheet summarises the standard service; specifications may vary by country and are confirmed in the service order.
Online version: https://dollu.com/services/security/managed-detection-response
Contact: https://dollu.com/contact?service=managed-detection-response