Specification sheet · Messaging & A2P SMS
RCS & WhatsApp Business Messaging
Rich, branded conversations over RCS Business Messaging and the WhatsApp Business Platform - verified senders, template approvals, chatbots, media and carousels, with automatic SMS fallback and MMS.
RCS Business Messaging and WhatsApp Business API on one platform: verified senders, template approvals, chatbots, rich media, MMS and automatic SMS fallback.
- RCS-enabled devices
- 1B+
- WhatsApp users reachable
- 2B+
- Typical template approval
- < 24 h
At a glance
- RCS Business Messaging and WhatsApp Business API from one account
- Verified sender profiles with brand name, logo and description
- Template submission and approval managed for you
- Rich cards, carousels, buttons, media, documents and lists
- Real-time capability check with SMS and MMS fallback
- Visual chatbot builder plus webhooks for your own bot or CCaaS
- Transparent per-message and per-conversation pricing by market
- Read receipts, click and conversation analytics
Typical use cases
- 01Retail and e-commerce
- 02Banks and insurers
- 03Airlines and travel
- 04Logistics and delivery
- 05Healthcare
- 06Customer support teams
Technical & commercial specifications
| Channels | RCS Business Messaging, WhatsApp Business Platform, MMS, SMS fallback |
|---|---|
| Integration | Unified REST messaging API, conversations API, webhooks, portal |
| RCS features | Rich cards, carousels, suggested replies/actions, media, read receipts |
| WhatsApp features | Templates, sessions, interactive lists/buttons, media, documents, catalogues |
| Fallback | Real-time capability check; configurable MMS/SMS fallback |
| Chatbot | Visual flow builder; webhook integration with external bots and CCaaS |
| Verification | RCS agent verification; WhatsApp Business Account and verified-badge support |
| Analytics | Delivered, read, clicked, replied; quality rating and tier alerts |
| Billing | Per message or per conversation by channel and market; prepaid or postpaid |
| Support | 24×7 NOC; onboarding and template specialists; named account manager |
Talk to Dollu about RCS & WhatsApp
Send us your destinations, volumes, sites or use case and we will return a proposal, pricing and a technical plan within one business day. Test credentials and the full service description and SLA document are available on request.
- Sales
- [email protected]
- Phone
- +91 777-500-2222
- Web
- dollu.com
- NOC
- [email protected] · 24×7
Dollu Ltd · 2403A, Iconic Corenthum, Sector 62, Noida 201301, India. This sheet summarises the standard service; specifications may vary by country and are confirmed in the service order.
Online version: https://dollu.com/services/messaging/rcs-whatsapp-business
Contact: https://dollu.com/contact?service=rcs-whatsapp-business